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Most orders will be dispatched within 3-5 working days of purchase. Shipping times may vary due to availability of goods.
We expect your item to arrive within 3 working days of dispatch although delivery times can not be guaranteed.
As soon as your order is dispatched you will receive an e-mail confirmation to the e-mail address you entered on your order.
Preorder items have a standard despatch time of 5-7 working days. If in the preorder section, it will be details clearly in the product details on our website.
These items cannot be cancelled unless this time frame has elapsed. Saturday is not classed as an working day.
All returns are processed within 7 working days of receiving your item back. Once we have processed the return please allow up to 14 working days for it to show on your statement depending which bank you are with.
When returning your item please make sure it is done within 14 days of the dispatch date stated at the top of your packing slip enclosed with all orders. This time frame isn’t up for debate when returning the item. Please ensure no marks on the item. Please be careful when trying on as any deodorant or makeup marks found on the item will deemed unfit for resale.
The item must be in the original packing. This includes the pack it arrives in. If the item is not returned in the original packaging we reserve the right to deduct this amount off your refund.
We accept exchanges up to 14 days after you receive your item.
Any orders which need to be exchanged outside of Ireland will be issued a credit note where you can replace your order online.
We do not refund delivery costs.
Please ensure you include your name and e-mail address with your returned item otherwise we cannot process your return.