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Amazing customer service
Our aim is to leave our customers feeling excited, confident, great, happy and satisfied. Our online Customer Service hours are Monday to Friday from 10:00 am to 5:00 pm. Please allow us up to 24 hours for response to e-mails.
Orders and Delivery time
Most orders will be dispatched within 3-5 working days of purchase. Shipping times may vary. Preorder items have a standard dispatch time of 5-7 working days. Order now to get your perfect dress on time.
All returns are processed within 7 working days of receiving your item back. Once we have processed the return, please allow up to 14 working days for it to show on your statement depending which bank you are with.